Privacy policy
Last updated: 11/7/2026
Who is responsible
PersoTV is run by By Ben Solutions, Switzerland. For any question about your data, write to info@by-ben.ch.
What we collect
Your account: email address, name and user id from your sign-in (Google, Apple or email). Your settings: language, Moods, the apps installed on your Apple TV. Your activity in PersoTV: which videos you open, like, hide or mark as not interesting, and how much of a video you watch when it plays inside PersoTV. Technical data needed for security (App Check tokens). We do not collect your location, contacts, advertising identifiers or anything you watch inside other apps such as YouTube.
Why
Only to run PersoTV: sign you in on your TV, build your personal rows, and protect the service against abuse. No advertising, no selling of data, no third-party analytics.
Where your data is stored
In Google Cloud / Firebase, in Zurich, Switzerland (region europe-west6). To label videos by topic we use Google's Gemini AI on Vertex AI; it only receives public video information (title, description, channel), never your data.
Third-party services
Video information comes from YouTube API Services, Dailymotion, PeerTube and Twitch. YouTube videos open in the YouTube app, where YouTube's own rules apply. Google's privacy policy: https://policies.google.com/privacy. You can revoke PersoTV's access through Google's security settings: https://myaccount.google.com/permissions. If you sign in with Google, PersoTV also reads (read-only) the channels you subscribe to and the channels of videos you liked on YouTube, only to choose better videos for you. We store channel ids only, refresh them when you sign in again, delete them after 30 days or when you disconnect, and never send them to anyone else.
How long we keep it
Your activity: 60 days, then it is deleted automatically. Video information: at most 30 days. Your account and settings: until you delete your account.
Your rights
You can download all your data and delete your account at any time on the My account page or in the TV settings. Deletion is immediate and final. You can also ask us to correct your data, and you can complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, in the EU, to your local authority.
Children
PersoTV is not made for children under 16 and does not filter third-party videos for them.
Changes
If this policy changes, we update the date above and tell you in the app when the change matters.